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Spa Etiquette

MASSAGE ETIQUETTE

For first time visits, please arrive 10 minutes early for your appointment in order to fill out necessary forms and to have your initial consultation.

Once entering the massage room, your massage therapist will leave to allow you time to disrobe to your level of comfort. Some clients prefer to completely disrobe, while some will remain partially clothed. Either option is acceptable. Once disrobed, you can comfortably lie on the massage table, under the top sheet and blanket. Your massage therapist will give you a few minutes for this process and will knock on the door to ask if you are ready before entering the room. Your massage therapist will only uncover the part of the body they are working on, ensuring that your privacy is modestly respected at all times.

You can expect a tranquil and comfortable environment during your massage. The massage table is padded and a heating pad is beneath the sheet, which you can have adjusted to your preference. There will be relaxing music playing, unless you request otherwise, and the room will be quiet, with no outside distractions.

Please let me know in advance if you would like to bring someone in the room while you are receiving your massage. Sharing your massage experience can be a relaxing, connecting time for both of you. Anyone else accompanying you to your massage session is welcome to wait in the reception area. However, we ask that children under 16 years old not be left unattended and as such you will be asked to reschedule your appointment.

BEFORE, DURING AND AFTER YOUR MASSAGE SESSION

Before your Massage
Receiving a massage is an up close and very personal experience shared between a client and a therapist. Please come to your appointment showered and free of strong perfumes or colognes. Not only does a hot shower loosen up your muscles, it also makes for a more pleasant experience for your therapist as well. Please share anything that could be medically relevant. Any diagnosis from your doctor or chiropractor can not only be beneficial in your massage treatment, it can also change the way that your therapist may conduct the massage. In addition, there may also be things that they should not do in some injury cases.

During your Massage
Communication is very important. During the massage please share with the therapist if the pressure is too deep, too light, or if anything connected with the massage is uncomfortable (including draping). Please share if you have any comments or suggestions that will make the session better. Please share your thoughts the moment you think of them. Every moment of your time should be the most enjoyable experience, your needs should be taken care of and you should feel amazing long after the massage is done.

After your Massage
Please also remember to always re-hydrate after a massage by drinking plenty of water following your massage for 24 hours; this will help flush out toxins such as lactic acid and reduce any residual soreness. Sometimes, a few treatments may be needed for you to feel complete relief. Talk to your massage therapist about anything you experience and they can suggest other things, such as stretching exercises, to make the process faster and easier. Prevention is always better than treatment and a maintenance plan can keep you feeling good. People who get regular massages tend to report better results than those that just go in when they absolutely have to. Treat it as you would any other activity that can help your wellbeing. Rather than considering it a pampering luxury, make it a part of your new healthier lifestyle! Most important, please give honest feedback to your therapist after your session. This will help to enhance your future massage sessions and to further tailor them to your needs.

POLICIES

Accepted Forms of Payment – Finger Art Massage Therapy accepts cash, Master Card, Visa, and Gift Certificates. A credit card number is required to secure all appointments.

Gift Certificates – Gift Certificates cannot be refunded or redeemed for cash and have no cash value. Finger Art Massage Therapy is not responsible for lost or stolen Gift Certificates. Gift Certificates are subject to the additional Terms and Conditions.

Cancellation Policy -- Our time together is important. In the event that you need to cancel or reschedule your appointment at Finger Art Massage Therapy, I require 24 hours notice and for Art on Location services, I require 48 hours notice. Failure to comply with the policy or if you do not show up for your appointment you will be charged the full price of your service.

Sickness Policy – Finger Art Massage Therapy recognizes that both massage therapists and clients are vulnerable to infections and therefore ask clients to cancel appointments when they are feeling unwell. If you show any signs of being sick and come in for your appointment, your massage session will be rescheduled. Finger Art Massage Therapy recommends you be at least 5 symptom free days before you reschedule your massage.

Referral Program – I am confident that you will enjoy your experience at Finger Art Massage Therapy and I want you to share your experience with your friends and family. For this reason, I am delighted to offer referral incentives to my valued clients.

As in all service-related businesses, it is common practice to tip the person who provided good service and care. The rule of thumb in day spas is 15% or more of the cost of the treatment. Tipping is always left to the discretion of Finger Art Massage Therapy clients. Unless noted, gift certificates for treatments and/or packages do not include gratuities.

Pamper Parties and events that require more than a 2 hour block of time are subject to 50% payment in advance. There is a 72 hour cancelation policy in effect. Failure to comply with the policy will result in forfeiture of the 50% advance payment.

Corporate Packages – Corporate Packages are available. Ask for details.

All Prices are subject to change without notice.


Gift Certificates Are Now Available Online: Give the gift of pampering with a gift certificate from Finger Art Massage Therapy by clicking on the link below:

Finger Art Massage Therapy Gift Certificate (click to view)